Thank you Craobh Marina Customers for our warm welcome in August 2025.
We have had a tremendous response rate to our customer survey which was distributed soon after acquisition of the marina.
More than 70% of you responded with very comprehensive feedback.
Berth holder feedback is invaluable and together with our staff consultation and advice from the local community will help us prioritize investments over the next few years.
Key takeaways from the survey include:
- Our plans should reinforce the natural beauty and tranquil nature of this very special place.
- That we should adopt a steady, sustainable pace of improvement – ‘evolution not revolution!’.
We were delighted that our staff are so highly regarded with over 90% of berth holders scoring satisfied or very satisfied. We consider this an exceptional score and congratulate the team who are motivated to continuously improve our services.
The marina staff will be supported by improvements in facilities, to help them address priorities you have identified.
Thanks again for your response and continued support. Being welcomed into the marina community has been a tremendous boost for our family as we get our sleeves rolled up and start to implement the improvements you have requested.
